Uber Unveils New Shuttle Service, Expanded Discounts and More

Image: Car passenger using the Uber app on her mobile phone.  (Photo Credit: Adobe Stock/Diego)
Image: Car passenger using the Uber app on her mobile phone. (Photo Credit: Adobe Stock/Diego)
Laurie Baratti
by Laurie Baratti
Last updated: 2:50 PM ET, Wed May 15, 2024

Uber Technologies has just announced a set of initiatives aimed at capturing the attention of price-conscious consumers in the United States, introducing a new shuttle service and expanding its partnership with Costco in a bid to stay ahead of rival Lyft.  

These developments, which were revealed during Uber's annual GO-GET event showcasing new products, are designed to sustain the company’s growth momentum following a successful 2023, which saw the arrival of its first-ever annual profit.  

According to Reuters, the San Francisco-based ride-share and delivery giant announced that it would enable Uber Shuttle users to pre-book up to five seats on buses operating in such high-traffic zones as airports, concerts and sporting events.

By collaborating with local fleet operators, Uber Shuttle will deploy vehicles with capacities ranging from 14 to 55 seats, providing commuters with more flexible and affordable transit options.

Additionally, Uber said it will be rolling out the option for users to schedule shared rides and will also introduce a student discount on its Uber One membership, a subscription product that provides savings on services like Uber and Uber Eats.

In terms of food delivery, Uber Eats will sweeten the deal for Costco members in the U.S. by offering additional discounts on orders placed through the platform. Additionally, Costco members can enjoy a standing 20 percent discount on the annual Uber One subscription plan.

Although competing ride-share company Lyft does not currently offer the kind of shuttle services Uber plans to initiate, its app does contain features like Transit mode, which supplies users with schedules for nearby transit options like shuttles, trains and ferries.

Further enhancing its competitiveness is Lyft's recent decision to eliminate pesky surge pricing. This move coincided with an uptick in ride-share demand driven by both high volumes of holiday travel among customers and a rising return of workers to brick-and-mortar office locations.

Analysts have indicated that the North American market is approaching maturity, spurring both Uber and Lyft to explore new avenues for expansion, including advertising and subscription services.


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