Costa Cruises Announces New Positions to Strengthen Commercial Operation

Image: Costa Cruises Strengthens and Evolves its Commercial Organization (Photo Credit: Costa Cruises)
Image: Costa Cruises Strengthens and Evolves its Commercial Organization (Photo Credit: Costa Cruises)
Noreen Kompanik
by Noreen Kompanik
Last updated: 7:20 PM ET, Thu October 24, 2024

In a continued effort to strengthen its commercial operations and increase its level of business, Italian cruise line Costa Cruises has announced an evolution of its commercial structure.

With the aim of ensuring greater value and in the context of an important growth of the commercial area, Francesco Muglia has taken on the new role of chief commercial officer. His global scope responsibilities include marketing, communication, trade marketing, sales and onboard revenues.

Reporting directly to Muglia, Luigi Stefanelli is taking on the new role of vice president worldwide sales. He will be responsible for Costa’s commercial activities in the Southern Europe market region (Italy, France, Spain, Portugal) which he will continue to manage directly, as well as DACH (Germany, Switzerland, Austria), the Americas (North and South America), and International Markets (Northern and Eastern Europe and emerging markets).

“I am thrilled about Luigi’s appointment following his excellent work in the main source markets,” said Muglia. “Luigi is a key partner in defining the commercial strategy and I am convinced he can give a great boost to Costa's commercial development and the execution of our strategy.”

Stefanelli, who hails from Naples, Italy, joined Costa in 2012 in the pricing and revenue management department. Since then, he has held increasingly responsible roles in various countries where the company operates. He first served as business development and pricing director for the Asia Pacific and Australia region, spending three years in Shanghai, China.

Upon returning to Europe, he became general manager for the Costa and AIDA brands in Austria and Switzerland, and later general manager for Central Europe. Since 2019, he has gradually taken on responsibilities for Spain, Portugal, France and Italy, becoming associate vice president for the Southern Europe region in 2023.

“I am deeply honored by this new appointment and look forward to achieving excellent results with a fantastic team of professionals, contributing together to Costa’s success,” said Stefanelli.

He added, “Over the years, my experience in various countries allowed me to develop a broad commercial vision, based on a deep understanding of different markets and their distribution systems.”


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